My Account has a New Look

Welcome to the new Service customer portal!

Your water is tested for safety year-round.

Milwaukee Water Works conducts rigorous testing for lead, PFAS, and other potential contaminants to ensure your drinking water is safe and reliable.

View the 2024 Water Quality Report.

Access an Account

What is Standard Access?

Standard Access allows limited account access, including account balance and payment, billing and usage histories. No registration is required for Standard Access.

Customer Service

: 414-286-2830
: watwebcs@milwaukee.gov
: Mon - Fri: 7:30 AM to 5:00 PM
: https://city.milwaukee.gov/ucc

Office Location

841 N Broadway 4th floor
Milwaukee, WI 53202

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